Case Studies
Practical transformation examples for executive technology decisions.
Public-safe case studies focused on patterns, lessons, risks, operating models, and outcomes that apply to similar growing companies.
Decision Evidence
Transformation lessons without exposing confidential details.
Featured case studies
Each case study links back to the services and frameworks most relevant to the business problem.
Lessons from a 47-Store Shopify POS Transformation
A national retailer replaced a legacy POS system across 47 stores with Shopify POS — managing phased rollout, ERP integration, loyalty migration, and change management for 400+ store associates.
Relevant services
Fractional CTO / Technology Assessments
Designing Fulfillment Across a 45-Location Retail Network
A growing retailer built ship-from-store and BOPIS capability across 45 locations — requiring routing logic, inventory accuracy infrastructure, SLA design, and ecommerce integration to make omnichannel fulfillment operationally viable.
Relevant services
Custom Software Development / Technology Assessments
Engineering Team Transformation
A 25-person engineering organization struggling with delivery visibility, unclear priorities, and technical debt accumulation implemented an operating model that created executive visibility and connected technology delivery to business outcomes.
Relevant services
Fractional CTO / Engineering Leadership
AI Enablement Program
A professional services company moved from informal AI experimentation to a structured enablement program — assessing readiness, selecting governed pilots, and building the accountability model that made AI adoption sustainable.
Relevant services
AI Transformation / Agentic AI Workflows
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